General

Will RinseKit be able to mark my purchase as tax exempt or issue a W9?

Yes, please use the contact us form to request our W-9.

Can RinseKit issue a formal quote and accept Purchase Orders?

If your business needs a formal quote in order to issue a purchase order, please complete the contact us form and list the product and quantity you are interested in.

My department does not allow credit card purchases; do you accept ACH or check?

We accept ACH and check payments, although payment must be received prior to shipping. For any special payment terms or needs, please use the contact us form.

Does RinseKit have a CAGE code?

We are registered in the SAM database and have a CAGE code. If this information is required for your purchase, please complete the contact us form.

Can I resell the units I purchase?

No, by purchasing on our website, you agree to our terms and conditions which prohibit the reselling of any of our products.

Does RinseKit offer a warranty?

Yes. All of our products come with a warranty. RinseKit is synonymous with quality. Every part is designed, selected, and analyzed after rigorous testing. After it's built, we take it to the road to make sure it can handle real-world abuse-and it does. Our return rate is less than 3%. With that in mind, we offer our customers a One Year Limited Warranty. For more information, please read our Warranty Policy here.  Note: You will be re-directed to RinseKit.com

How do I contact RinseKit?

You can contact us at 800-613-5764 Monday - Friday, 9am-4pm PST or email us at Info@RinseKit.com. We are happy to answer any questions you have, teach you how to get the best use out of our products, and troubleshoot any problems you may have. For sales inquiries or bulk quotes, please email: Hailey@RinseKit.com.

3.5 Gallon RinseKit PRO Portable Shower

What is the RinseKit PRO?

The 3.5 gallon PRO is our first battery-pressurized model, boasting a consistent, high pressure spray that lasts for up to 7.5 minutes (center setting). The battery pressurization is not only strong, but makes the PRO easy to use - simply pour water in the top fill cap, press the power button and spray. The PRO is perfect for on the job clean up and for those, who want more capacity plus the consistency strength and convenience of battery-powered pressurization.

What type of battery is in the PRO & How do I charge it?

The PRO is powered by an AGM 12v 5Ah battery. Normal battery range for the PRO is 13v to 11v indicated by the voltmeter. 10.8v or lower means you need to charge the battery and voltage below 10.5 v can cause damage to the battery. 

The PRO comes with two charging cables: one for the wall and one for the car. The wall charger will light up RED when charging and flash RED and GREEN when fully charged. 

The car charger will light up RED when charging and will continue to light up RED as long as it is connected to your car. Note: The car charger will only charge to 12v.

When charging, make sure that the two charging tabs align with the "lock point" arrows on the charging port.

Note: The PRO will still charge, even if in use. Periodically charge the battery to keep voltage above 10.8v.

How long will the PRO spray for?

The PRO sprays at continuous rate of 50 PSI and comes with a 5 spray setting nozzle, see below for spray times per setting:

Shower = 7:00 minutes
Center = 7:30 minutes
Mist = 30:00+ minutes
Jet = 6:00 minutes
Flat = 6:00 minutes

*All spray times are approximate and may vary.

How long does one battery charge last?

The PRO has a 12V sealed lead acid battery and should arrive to you fully charged and ready to use right out of the box. Depending on your use, you should get 3-6 month’s use with one full battery charge. Need to recharge? It’s easy, plug in the wall or car charger and the PRO should be fully charged in approximately 4 hours.

Note: The wall charger will light up RED when charging and flash RED and GREEN when fully charged.

5 Gallon RinseKit Rack Shower

What is the Rack Shower?

The 5-gallon RinseKit Rack Shower, the world’s only completely electric mountable portable shower. Equipped with battery-powered pressurization, the Rack Shower boasts a consistent high-pressure spray so you can wash up wherever the job takes you. That battery also makes it super easy to use - simply pour in water, press the power button and spray. Its built tough with military-grade materials and is mountable on all four sides so it can any rack or truck bed. The Rack Shower is designed to be the ultimate portable shower for offroad adventurers - made for going beyond the boundaries.

How long will the Rack Shower spray for?

The Rack Shower sprays at continuous rate of 50 PSI and comes with a 5 spray setting nozzle, see below for spray times per setting:

Shower = 8:30 minutes
Center = 9:00 minutes
Mist = 30:00+ minutes
Jet = 7:30 minutes
Flat = 7:30 minutes

*All spray times are approximate and may vary.

How do I read the control panel?

The control panel consists of the power button, LED display, dual USB ports and 12V charging port. The blue LED numbers indicate the temperature of the water inside the unit while the outer ring indicates battery life. For optimal use only charge the unit when it has entered the red zone.
Note: The water temperature indicator shows the temperature of the water actively in the unit, it isnota water heater.

PRO Immersion Heater for PRO Model

What is the PRO Immersion Heater?

The PRO Immersion Heater heats the water in your Rinsekit PRO and is powered by your vehicle. The heating probe will gradually heat the water inside of your PRO on the way to your destination.

How does the PRO Immersion Heater work?

The PRO Immersion heater comes with 2 power cords; one with a 12 volt plug and one for a trailer hitch. The heater will run off of your cars’ battery. For best results, we recommend initially filling you unit with warm water and then inserting your heater.

Warning: The heater will heat as long as it is connected to a power source. Unplug the 12v or trailer hitch plug from your vehicle when your engine is off. Your car battery will drain if the plug stays connected.

How long will it take to heat the water in the PRO?

Depending on the temperature of the water inside of your PRO and the temperature of your surroundings, the degrees stated below may vary.

The 12v plug will gradually heat the water in the PRO by about 13° every hour. The trailer hitch plug will heat by about 24° an hour.

How many AMPS and WATTS does the PRO Immersion Heater pull?

The PRO Immersion Heater comes with two cords, a 12v and a trailer hitch:  

The 12v pulls 120 WATTS and 10 AMPS 

The Trailer Hitch pulls 266 WATTS and 20 AMPS  

Touchless Auto Nozzle System For PRO Model

What is the Auto Nozzle?

The Auto Nozzle is the new hands-free device that pairs perfectly with the PRO. No need to worry about cross-contamination, stay clean and sanitized with the wave of a hand.  

How does the Auto Nozzle work?

The Auto Nozzle has a motion sensor located on the front of the device. To trigger the sensor, wave your hands within 4 inches of the nozzle and water will dispense. Make sure that the RinseKit logo is always positioned at the top of the nozzle, as the sensor and USB charging port are not waterproof.

How many spray settings does the Auto Nozzle have?

The Auto Nozzle has one setting, the flow of the spray is comparable to that of a standard kitchen faucet. When the PRO is full, the Auto Nozzle will spray/flow for approximately 4 minutes.

Can't find what you're looking for?

For video tutorials on how to set up and use each model, click here.

For any question not covered here or on our product pages, please email us at Info@RinseKit.com